Return & Exchanges

FREE Online Returns

Studio46 is committed to your happiness. We want you to be as pleased with your purchase as we are in serving you. You may return any EXA,7miniature, Sangaji, ARA & Banzai products in their original, unused condition for a full refund of the merchandise value. We will gladly accept your return within 45 days of your order date.

Return to store

If you buy your merchandise from one of the studio46 store websites, EXA, 7miniature, Sangaji, ARA & Banzai. You have the option to return to the store according to the site. EXA, 7miniature, Sangaji, ARA & Banzai, Bandung. Please bring your packing slip to verify the amount of credit to be issued. Neither studio46 nor the store does not accept returns on customized products unless damaged.
Return Exceptions.

studio46, ​EXA, 7Miniature, Sangaji, ARA and Banzai does not accept returns on bodywear, customized products, and gift cards. Customized product offers are nonrefundable, except in cases of manufacturing or material defects, in which case please contact customer service for assistanc

Returns generally take 2-4 weeks to process. Credit refunds will be issued to the original payment method.

Customers from the Bandung, can use online delivery services such as gojek and grab. Returns using the preferred operator and sends to:
studio46 Returns Department
46 Cisitu Baru
Dago, Bandung 40135

We recommend using an insured and traceable delivery method. Studio46 is not responsible for any returns lost in transit or any additional charges.

About studio46

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